Effective Date: May 1, 2025
1. Introduction
Enhanced Vet Sciences (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.enhancedvetsciences.com (the “Site”) or engage with our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.
- Transaction Information: Details of products purchased, order history, and payment details.
3. How We Use Your Information
- Processing and fulfilling orders.
- Communicating with you about your order, account, or customer service needs.
- Sending promotional emails, newsletters, and marketing communications (with your consent).
- Improving our website, products, and services.
- Complying with legal obligations.
4. Consent
By providing us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return, you consent to our collecting and using your information for that specific purpose only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
5. How to Withdraw Consent
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at info@enhancedvetsciences.com or mailing us at:
Enhanced Vet Sciences
169 Burt Rd., Lexington, KY 40503
6. Disclosure of Your Information
We may disclose your personal information if required by law or if you violate our Terms of Service.
7. Payment Processing
If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
8. Third-Party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies. We recommend that you read their privacy policies to understand how your personal information will be handled by these providers.
9. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
10. Cookies
We use cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our Site. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our Site.
11. Age of Consent
By using this Site, you represent that you are at least the age of majority in your province, state, or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this Site.
12. Consumer Rights Under the KCDPA
Starting January 1, 2026, Kentucky residents will have the following rights under the KCDPA:
- Right to Access: Confirm whether we are processing your personal data and access such data.
- Right to Correct: Correct inaccuracies in your personal data.
- Right to Delete: Delete personal data provided by or obtained about you.
- Right to Data Portability: Obtain a copy of your personal data in a portable and readily usable format.
- Right to Opt-Out: Opt-out of targeted advertising, the sale of personal data, or profiling decisions.
To exercise any of these rights, contact us at info@enhancedvetsciences.com or by mail at:
Enhanced Vet Sciences
Re: Privacy Compliance Officer
169 Burt Rd., Lexington, KY 40503
13. Data Minimization and Purpose Limitation
We limit the collection of personal data to what is adequate, relevant, and reasonably necessary in relation to the purposes disclosed. We do not use data for unrelated purposes without consent.
14. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity, and accessibility of personal data.
15. Sensitive Data
We do not process sensitive data without consent, or in the case of known children, in accordance with COPPA.
16. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes take effect upon posting. Material changes will be noted here.
17. Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, contact our Privacy Compliance Officer at info@enhancedvetsciences.com or by mail at:
Enhanced Vet Sciences
Re: Privacy Compliance Officer
169 Burt Rd., Lexington, KY 40503